Frequently Asked Questions

What kind of products do you offer?

👉 We offer high-quality, beautifully packaged gift items such as rose soap flowers, pendant necklaces, jewelry boxes, and other romantic or elegant gift ideas – perfect for birthdays, anniversaries, Valentine's Day, Mother's Day, and more.

Are your products ready for gifting?

👉 Yes! Most of our products come in a premium gift box or elegant packaging, making them ideal for gifting directly without extra wrapping.

How long does shipping take?

👉 Shipping usually takes 7–15 business days, depending on your location. We ship worldwide 🌍.

Where do you ship from?

👉 We work with international suppliers, and your order may ship from overseas. We always provide tracking numbers and support.

Can I track my order?

👉 Yes! Once your order is processed, you will receive a tracking number via email.

What if my item arrives damaged or doesn’t arrive?

👉 No worries! Just contact our support team with your order number and a photo (if applicable), and we’ll offer a replacement or refund.

Do you offer returns or exchanges?

👉 Yes, we offer returns within 14 days of delivery. The item must be unused and in its original packaging. Please contact us before sending anything back.

Can I send a product directly as a gift?

👉 Absolutely! You can enter the recipient’s address at checkout, and we will deliver the gift straight to them.

Do you offer bulk or wholesale orders?

👉 For large quantity or custom orders (e.g., wedding favors or corporate gifts), feel free to contact us for special pricing.